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KARL STORZ and crossbase - validated and confirmed

KARL STORZ uses crossbase as a PIM, MAM and cross-media solution in accordance with the high medical device standards

With crossbase, we are now very well positioned for the future - especially with regard to the EU Medical Device Regulation. The system has been CSV-validated and with the archive server, all changes can be tracked at any time. We can automate print and online media and offer our customers high added value.

Thomas Jansche
Project Manager, KARL STORZ SE und Co. KG

KARL STORZ SE und Co. KG
78532 Tuttlingen

Contact person:
Björn Krüger
Senior System Engineer, Global IT SW Development
Tel.: +49 (0) 7461 708 749

Information about the company

Type of company: Manufacturer
Branch of industry: Medical technology
Branch of industry: Medical technology
Sales assortment: approx. 15,000 articles
Sales category: over 1 billion €
Number of employees: approx. 8,300 worldwide
ERP system: SAP

Information on the solution

Software type: Standard software
Solution type: Individual solution

The medical technology company KARL STORZ was founded in Tuttlingen in 1945 and is an international leader in endoscopy. The family-run company, now in its third generation, employs 8,300 people in 44 countries worldwide - 3,000 of them at the Tuttlingen site alone. The portfolio now includes more than 15,000 products for human and veterinary medicine. KARL STORZ stands for visionary design, precision craftsmanship and clinical efficacy. In addition to Tuttlingen and Neuhausen ob Eck, production sites are also located in Schaffhausen and Widnau (Switzerland), Tallinn (Estonia) as well as Charlton and Goleta (USA).

A PIM, MAM and cross-media solution was implemented for KARL STORZ on the basis of the crossbase standard software. This was successfully validated and confirmed in accordance with the high medical product standards for production and quality-relevant processes (CSV).

The articles are continuously imported with master data via a standard interface to the SAP ERP system. The newly imported articles are classified in the product structure in crossbase. Technical characteristics and product relationships are transferred or additionally maintained (e.g. scope of delivery, accessories and products for preparation).

The media elements, including photos in various views, brochures, instructions for the doctor, instructions for use and videos, are imported automatically and with metadata via the MAM interface to Censhare.

The products in the printed catalogs and online media are used in over 40 countries. To make this possible, marketing-specific product views and product ranges are maintained for the corresponding sales channels. A special feature here is the presentation of products in product categories and application-related indications (diagnostic knee arthroscopy, refixation of the meniscus root, etc.).

The specialty-specific catalogs, which consist of product pages with a modular structure and editorial pages with a free layout, are produced automatically and database-supported using the crossbase print engine and Adobe InDesign. The layout was also redesigned as part of this process. The data for the online media is provided via a REST API. Based on this, the partner Intentive created a high-performance application with faceted search using the CMS OpenText and the search engine Solr.

People from marketing, product management, media production and translation management are involved in the process according to a finely tuned authorization system. Data maintenance is supported by workflow tasks and reporting.

Solution details

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Online catalog

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Product view

The crossbase solution in a nutshell

  • PIM with web service interface to SAP
  • MAM with interface to Censhare
  • Text management and terminology with interface to congree
  • Channel output management for controlling the output channels
  • Workflow management
  • Translation management with interface across
  • Archive server for MDR-compliant traceability of changes
  • API server with interface to OpenText
  • Automated, database-supported creation of print publications with InDesign

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